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Hours: Mon-Fri: 8am – 7pm

Disclaimer

  • At FloorFlex, we strive to ensure that all the information presented on our website is accurate and up-to-date. However, we cannot guarantee the absolute accuracy of all information at all times. Product specifications, prices, and availability are subject to change without prior notice. We encourage our customers to confirm product details, including dimensions, colors, and finishes, before making a purchase.
    1. Our laminate flooring products are designed to mimic the appearance of natural materials such as wood and stone. However, it is essential to understand that there may be variations in color, texture, and grain between the product images on our website and the actual product. These variations are inherent to the manufacturing process and do not constitute a product defect.
    2. While we make every effort to display the colors of our products accurately on our website, the actual colors you see will depend on your monitor and may not be 100% accurate. We recommend ordering samples before making a final decision to ensure you are satisfied with the color and texture.
    3. FloorFlex is not responsible for any damage or injury resulting from improper installation, use, or maintenance of our laminate flooring products. We strongly recommend hiring a professional installer to ensure the best results. If you choose to install the flooring yourself, please follow the instructions provided with the product carefully.
    4. Our products come with a manufacturer's warranty that covers defects in materials and workmanship under normal use and service conditions. The warranty does not cover damage caused by improper installation, misuse, abuse, accidents, or natural disasters. Please refer to the warranty document included with your product for full details.
  • FloorFlex is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our products. Our liability is limited to the purchase price of the product.
  • We respect your privacy and are committed to protecting your personal information. Any personal information collected on this website is used solely for the purpose of processing your order and improving our services. We do not sell, trade, or rent your personal information to others.
  • At FloorFlex, we take great pride in our commitment to sustainability. Our laminate flooring products are manufactured using environmentally friendly materials and processes. We strive to minimize waste and reduce our carbon footprint throughout our operations.
  • However, it is important to note that while we make every effort to ensure our products are eco-friendly, we cannot guarantee that they are 100% free of harmful substances. Our products comply with all relevant environmental regulations and standards, but we cannot be held responsible for any adverse health effects resulting from their use.
  • We also take intellectual property rights very seriously. All content on this website, including text, images, and graphics, is the property of FloorFlex and is protected by copyright law. Any unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  • While we strive to provide our customers with the best possible service, we cannot guarantee that our website will be available at all times. We may experience technical difficulties or perform maintenance that may result in temporary interruptions in service. We apologize for any inconvenience this may cause.
  • It is important to note that our products are not suitable for all applications. Our laminate flooring is designed for indoor use only and should not be installed in areas that are subject to excessive moisture or standing water. We cannot be held responsible for any damage or injury resulting from the use of our products in unsuitable applications.
  • We reserve the right to modify or discontinue any product or service offered on this website at any time without prior notice. We also reserve the right to refuse service to anyone for any reason.
  • We also want to emphasize that our products require proper care and maintenance to ensure their longevity and appearance. While our laminate flooring is designed to be durable and easy to maintain, it is not indestructible. Scratches, dents, and other damage may occur if the flooring is not properly cared for.
  • To clean our laminate flooring, we recommend using a damp mop or cloth with a mild detergent. Avoid using abrasive cleaners or scrubbers, as these can damage the surface of the flooring. We also recommend using felt pads on the bottom of furniture legs to prevent scratching.
  • By using this website, you agree to the terms and conditions outlined in this disclaimer. If you have any questions or concerns, please do not hesitate to contact us at [email protected].
  • Thank you for choosing FloorFlex for your laminate flooring needs. We look forward to serving you.